what is knowledge management?

Red Smith By Red Smith, 7th Aug 2015 | Follow this author | RSS Feed
Posted in Wikinut>Business>Analysis

what is knowledge management?
components of the management of knowledge: skills and information

what is knowledge management?

What is knowledge management? Is it possible that something like the knowledge that inevitably belongs to the people can be managed in organizations ?.

When we talk about knowledge management in organizations, we mean a process or a situation that allows to transfer the knowledge and experiences of a person or group of persons to others within the same organization or company.

And here's the problem: we are talking about people and transmit or share something that is not easy to transmit or know who transmit: information, skills and knowledge in every job, in every process and every person.

what is knowledge management?

Knowledge management is the process whereby an organization facilitates the transmission of information and skills to their employees, in a systematic and efficient manner. It is important to clarify that the information and skills do not have to be exclusively within the company, but may be generated or generally out of it.

Here we can have some confusion. Usually most of the companies identified knowledge management with internal information and skills of the company, which is known as business intelligence. Thus almost all efforts are aimed at channeling information and skills you already have in the organization, focusing on the efficiency of internal communication processes through the implementation of systems such as CRM, ERP and CMI

This has traditionally been because it has always been much easier to control the volumes of internal information that the external information that is outside of the organization that is harder to find, find, select and organize.

components of the management of knowledge: skills and information

It is clear that people are at the core of knowledge management. But we are particularly interested in all of your skills, workflow and data. These components are essential when considering the process of knowledge management in an organization.

Information can be collected treated and stored by the information systems of the company facilitating the creation of an environmental dashboard and scorecard for administrative council. If these systems are well designed we will get regular and systematic information about what is happening both inside and outside the organization and we can make decisions quickly

Skills are more difficult to transmit, it is the knowledge processed daily by people and embedded in business processes.

There are multiple approaches and theories of knowledge management and knowledge management models, in future editions we will look thoroughly.


Knowledge, Management, Management Skill

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author avatar Red Smith
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author avatar brendamarie
7th Aug 2015 (#)

great and helpful article

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author avatar Red Smith
8th Aug 2015 (#)

Thanks a lot brendamarie!
see you around

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author avatar Retired
8th Aug 2015 (#)

The important thing is that the right amount of information should flow to the people who need it - not too much and not too little.

This is the reason why companies should employ information scientists who have the skills to direct the information flow and appreciate what sort of information will be most useful, and to whom.

I worked for 13 years as the chief librarian of a major UK company, so I have some experience of such matters!

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author avatar Red Smith
9th Aug 2015 (#)

Thanks a lot John Welford!
You are right, "... right amount of information..."

see you around.

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