Top 7 Best Chatbot Platform Tools to Build a Bot for Your Business

Nemanja Manojlovic By Nemanja Manojlovic, 21st Nov 2017 | Follow this author | RSS Feed
Posted in Wikinut>Business>IT & Ecommerce

Chatbots have exploded in popularity in 2017 and we give you the overview of the best bot creation platforms for business purposes.


What will make you different from the sea of other businesses that supply the market with a similar list of products or services is the way you treat your customers and clients – which is why it’s mandatory that you direct your efforts and funds to improving your customer support.

Naturally, funds can be problematic for most struggling companies, which is why it’s necessary that you come up with a solution that’s simultaneously cheap and effective. Both of these features characterize chatbots – which is why they are the future of customer support.

However, companies that provide chatbot services are multiplying as we speak, so you might need some assistance when it comes to deciding on a brand. The following seven businesses have shown themselves as trustworthy in this field, so you should definitely check out what they have to offer.


People who built this revolutionary platform are visionaries – Henri Ben Ezra and Avi Ben Ezra consider chatbots to be predecessors to artificial intelligence. With SnatchBot, you’ll be able to build conversations that are easily converted to all devices, so that your customers can access you via smartphones, laptops, websites, or apps.

The most amazing thing about this platform is that it’s free. Furthermore, considering the fact that it functions as an omni-channel solution, you’ll be able to use only this one solution to bring your customer service to a whole new level.

After you’ve created your chatbot, you can simply publish it to all your channels, and integrate them to your website, Facebook Messenger, Slack, etc. Oh, and you don’t need any development skills in order to use SnatchBot – the platfrom is completely intuitive and simple to navigate.

SnatchBot will enable you to create simple conversations, complex scenarios, insert action buttons, and even collect payments. If you don’t have any experience with creating dialogues, you can simply use instant bots from the store, and there is a large directory of user-made bots that keeps expanding every day.

All in all it is the best all-around chatbot platform – it’s free, intuitive and easy to use, and the only chatbot platform on the list that works as an omni-channel solution, which is why it deserves the number one spot on this list. It’s definitely my favorite option, and it is becoming increasingly popular with companies all around the globe.


If your business draws the most sales thanks to Facebook, then you should learn more about ChattyPeople – they are all about Facebook commerce. This platform will work great if you want to integrate your business to Facebook and explore this market, as well.

With no coding knowledge required, you can create simple conversations that will guide everyone who gets in touch with you to your products or services. Another thing you should know about this brand is that it’s completely free in the beginning. So, you can test ChattyPeople and then pay for their services if you like what you see.

Beep Boop

This platform will require you to be familiar with some coding, but for a good reason. If you decide to go with Beep Boop, you’ll be able to build a highly functional system of links that will work to your advantage.

Everything starts with Github, where you need to implement your code. Then, you need to connect it with Beep Boop, and link it with your Facebook commerce and Slick app. If you do all of this, your customers will receive answers in real time and get information you previously arranged.


If you’re looking for something simple that’s quite effective, you should definitely check out MEOKEY. This platform is developer-friendly, but it can also be used by those who don’t possess any knowledge in the area. By following simple steps, you can fashion dialogues and scenarios that run fluently, and integrate them into your business.

Facebook Messenger

If you’re looking for ways to improve your Facebook commerce page, then you should definitely keep track of Facebook’s official page – they are constantly handing out different tips and tools for this purpose.

One of the recent developments you should know about are chatbots. You can create your bots using the landing page and, although it seems to be a more complicated process than those mentioned so far, Facebook will provide you with all guides necessary for you to build chatbot conversations.


If you’re looking for a tool that can enable you to develop app that will communicate with your customers on Twilio, Facebook, Slack, etc. you should pay attention to BotKit. Although you need to be a developer in order to use BotKit, you’ll be able to create quite detailed dialogues and scenarios that are quite similar to human interaction, which isn’t possible on every chatbot platform.

Flaw XO

Flow XO provides you with tools to create a human, an automated chatbot, or a combination of these two. Furthermore, it enables you to access various channels, including the SMS service. So, you can fully adapt this platform to the needs of your business.

If you implement chatbots to the way you do business, especially with simple and effective tools like SnatchBot, you’ll be able to speed up the information service without decreasing your quality. Therefore, your agents will have more time to dedicate to more demanding tasks, and your customers will receive the information they need within seconds. So, it’s obvious that chatbots have become quite a vital part of the contemporary business model.


Chatbots, Social Media, Software Platforms

Meet the author

author avatar Nemanja Manojlovic
I am an enthusiastic researcher from Podroom Creative who likes to focus his attention on topics ranging from martial arts, weight loss, fitness and cooking, to motivation and productivity.

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author avatar Nishita
25th Nov 2017 (#)

Hmmm...interesting list. I however was thinking that you may want to include Engati as well. Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement, conversational commerce, and customer service and fulfillments.

Read more about it here
Engati has been rated one of the best open platforms for building bots by Techworld. Do visit us and provide us with your valuable feedback as we strive for more mainstream acceptance of this technology of the future.

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