Communication Tips and Advice at the Workplace

Robert Russell By Robert Russell, 21st Feb 2012 | Follow this author | RSS Feed
Posted in Wikinut>Business>Ethics

Good communication skills are essential for any business or organization to operate efficiently and effectively. New technologies, from cellphones to blogs to Twitter, make communication and message sending quicker and easier. On the other hand, quantity does not always equal quality. To maintain good communication, a department's employees need to clarify the goals and strategies of communication that concern the department. They should also encourage communication on a personal level.

Communication TIps

(1) Evaluate the problem.
Communication within departments can always be improved. Knowing what the specific problems are is the best strategy for making improvements. Seek information from everyone within the department. It is beneficial for bigger organizations to have professional evaluations from a third party.

(2) Make communication a primary goal.
Even though good communication skills are essential to a well functioning department, the importance of communication is often neglected when a department sets its priorities.

(3) Develop a procedure for conflict resolution.
Take action when colleagues are not speaking or when they intentionally undermine one another. Put a policy in place to mediate serious conflicts. Insist that employees act professionally.

(4) Clarify what information is the most vital.
Use the information gathered during the evaluation process. What information is not being communicated effectively and why?

(5) Develop a strategy for clear communication.
To avoid confusion and a breakdown in the communication chain make sure that each individual is clear about his or her communication responsibilities. What information are they responsible for and to whom should they give it? Provide employees and colleagues with a set of guidelines.

(6) Encourage everyone to participate.
Let each employee know that his contribution is important. Encourage colleagues from different levels to interact. Hold department events in which individuals can interact in a social context.


Business Tips, Communication Problems, Communication Skills, Employee Training, Organizational Skills

Meet the author

author avatar Robert Russell
I play guitar professionally in a Cajun/zydeco band named Creole Stomp. We are a nationally touring band that have been together ten years. I also have a PhD in philosophy.

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author avatar Peter B. Giblett
21st Feb 2012 (#)

Thank you for a well thought out set of tips.

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author avatar Robb714
24th Feb 2012 (#)

Very good advice and well communicated.

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author avatar ittech
29th Feb 2012 (#)

Great share, thank you.

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