Call Center Outsourcing

alexispowell By alexispowell, 6th Aug 2018 | Follow this author | RSS Feed | Short URL http://nut.bz/3-90s9tp/
Posted in Wikinut>Business>Business Opportunities

In this post, we will discuss the Top Five Call Center Outsourcing companies in Australia

Top Five Call Center Outsourcing companies in Australia

In May 2018, BMS, a call center company based in Melbourne faced a sudden shutdown. This came as a surprise to everyone as this decision made around 500 employees jobless. BMS is not alone along with that Customers 1to1 and CallActive were other two companies that faced a closure. In this light, one might worry that the scope of call center services is dying in Australia.

However, this is not the case. On this closure, Max Tennant, Vice President Aus & NZ – Teletech aired his view point that the market is flourishing with immense opportunity. The clear example of this is the growth we witnessed at Tele Tech.

In his opinion, media often highlights the failures than the success which is contrary to the reality as there are a lot more success in our industry than what it might seem at the forefront. This statement of Max Tennant, Vice President Aus & NZ – TeleTech shows the immense potential outsourcing companies have in Australia. Here are a few of them for you to go for:

Acquire BPO

Acquire BPO is based in Pasig City, Philippines is trending in our list. The company is very serious in its work and take accountability for its actions. The company’s service focus is 60 percent on non-voice BPO/Back office services. The strength of the company varies from 1,000 to 9,999. The average hourly rate of the company is $ 25 per hour.

Go4customer

Go4customer is a premier call center outsourcing company serving businesses of varied sectors in Australia. The range of offered services varies from typical call answering services to lead generation, customer support, market research, telemarketing, and many more. Go4customer leverages on its humungous team to assist businesses as per their requirement. The strength of this company is advanced technology and around 1500+ experts across the globe. The average hourly rate of the company varies within the range of $ 25 to 49 per hour.

UnitedLex

UnitedLex is based in Overland Park, Kansas, Australia. The company is a global legal service provider along with its offices in the US and different countries all across the globe. The company’s service focus is on 75 percent Non-voice BPO/Back office services. The strength of the company is somewhere around 1,000 to 9,999.

CDM Direct

CDM Direct is an outsourcing company situated in Sydney, Australia. The company is having a strength of around 250 to 999. The company’s service focus is on 50 percent non-voice BPO/Back office services. The average hourly rate of the company varies within the range of $ 25 to 49 per hour.

TSA Group

TSA Group, based in Perth, Australia. The strength of the company varies from 1,000 to 9,999. The average hourly rate of the company is varying within the range of $25 to $ 49 per hour. The service of the company is 50 percent non-voice BPO/Back office services.

Now, you have the list of top call center outsourcing companies in Australia. So, what you are waiting for? Contact them to get the best for your business.

Tags

Call Center Services, Top Call Center Outsourcing Companies

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author avatar Lesa Cote
13th Sep 2018 (#)

I am quite impressed to see the outsourcing post.

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