Making a Sales Call: Bad Habits for Getting Through the Receptionist
Can't get past the receptionist and have her transfer you to the Marketing or Purchasing department?
Here are some bad habits to make it through.
- Bad habit # 1: Speak as if the receptionist is wasting your time.
- Bad habit # 2: Don't say you want to offer something, imply that you are the company's long time supplier..
- Bad habit # 3: Work the opposite sex.
- Got a tip on how to make that sale?
Bad habit # 1: Speak as if the receptionist is wasting your time.
Do not for one moment let the receptionist feel that she has power to let you through or not. Do not ever ask her for permission if you can please be transferred to one in charge of marketing because darling you ain't never gonna get there.
Assume power, speak in impeccable English and always as if you can't wait to dismiss the receptionist.
Bad habit # 2: Don't say you want to offer something, imply that you are the company's long time supplier..
No, you are not offering your printing services, you are the company's printer. Most of the time the receptionist has no idea anyway, so why let her know that you are just offering?
Introduce yourself as the company's _________ and she'll let you through.
Bad habit # 3: Work the opposite sex.
If you're a guy, you're in luck. Most receptionists are women and all you have to do is to charm your way through to the department you want to be transferred to.
This needs a little practice, and if you are not a natural charmer, well then, get out of sales, that's a frank way to put it.
Put your sex to your advantage. Practice your best bedroom voice.
Got a tip on how to make that sale?
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