Friendly ATMs FOR Blind AND Illiterate Users
PIN number not required, just direction with voice is enough. Braille-enabled function keys will available. The Indian bankers almost totally neglected till now especially visual challenged persons about providing special ATMs facilities, might hopefully change for the better about this talking ATMs now.
New ATMs for physical challenged persons
India is one of the world’s fastest growing ATM markets, with their number poised to touch 100,000 by 2013. Some times even educated people also will get confusion about the using of ATM cards, usually one person have to be swipe or insert the card , and need to enter the PIN as instructions displayed on machine. If Pin number is forgotten the person will not complete his transaction. So this procedure is complicated to the village people, illiterate persons, farmers and physically challenged persons.
In a circular Reserve Bank of India’s directive to banks subtly changed advice to mandate: “Banks should make at least one third of new ATMs installed as Talking ATMs with Braille keypads and place them strategically in consultation with other banks to
ensure that at least one Talking ATM with Braille keypad is generally available in each locality for catering to needs of visually impaired persons”.
A talking ATM is a type of automated teller machine that provides audible instructions so that persons who cannot read an ATM screen can independently use the machine.
The idea behind a separate ATM card is to make it more convenient for blind users. As soon as one inserts the card, the software detects that person need speech and enables the speech option automatically. The new ATMs are coming with special features of wheel chair access; large display for users with partial vision; depositors, bunch cash presenter for ease in collecting cash;personalized headphone jack with voice control features; voice guided transactions integrated digital video recorder for enhanced security.
How it work
A user plugs a standard headset into the jack, and can hear instructions such as “press 1 for withdrawal”, “press 2 for deposit.” There is an audible orientation for first time users, and audible information describing the location of features such as the number keypad, deposit slot, and card slot. The talking ATMs allowed to perform many of these functions only in connection with one account, for example, one could withdraw cash only from one checking account even if he maintained multiple accounts at the bank. Many Talking ATMs now provide access to more than one account. These talking ATMs can be found at bank branches; college campuses; shopping malls; and retail outlets, such as grocery stores and convenience stores. They are in train stations, bus stations, airports. The best way to find exact locations is to contact a bank by phone or check a bank’s web site.